Job Description

Essential Functions:

• Familiarity with related computer data and networking practices, system software, and computer equipment.
• Operate computer equipment, Local Area Network (LAN) equipment, desktop clients, and specialized software programs.
• Possess knowledge in the use of software and data collection systems.
• Works on various types of computer equipment and related devices by performing a combination of the following: installing, maintaining, troubleshooting, modifying, construction and testing. Maintain understanding of electronic support equipment and follow guidelines using checklists and published work instructions/procedures.
• Install, configure, and test commercial and proprietary hardware and software; perform operational testing and provide effective feedback on performance.
• Comply with computer operation policy, standards, and procedures.
• Manipulates computer keyboards and views and interprets computer displays.
• Routinely interfaces with system users to provide system guidance and research routine user problems.
• Maintains a filing system of databases for tracking and inventory of database information.
• Edit and maintain databases and database programs.
• Ensures proper system backup and security procedures are performed as required.
• Carry out fact-finding analysis and compile data for reports.
• Assist with special project activities.
• Interface with systems analysts, engineers, and other system users.

Other Related Duties:

Performs other related duties as required.

Core Competencies:

Communicate effectively in both oral and written form. Ability to speak, read and write English. Establish and maintain successful work relationships with those contacted in the performance of this position. Work in a team environment.

Knowledge, Skills, and Abilities Required for this Position:

One of the following educational requirements must be met for this position:

1. An associate's degree in Computer/Information Technology or related technical field
2. Vocational/technical training beyond high school and a minimum of six years of job-related experience
3. Military equivalent experience

Work Environment, Physical and Mental Demands:

Typical office environment with no unusual hazards. Constant sitting while using the computer terminal, constant use of sight while reviewing documents, constant use of speech and hearing for communication. Constant mental alertness. Ability to operate computers. Ability to lift up to 40 lbs.

Government vehicles are used on an as-needed basis. Ability to work shift work is required; working weekends, holidays, and overtime required on as needed basis. Occasional travel to remote, off-station working locations may be necessary on non-standard basis.

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