Entry Level Business Support Specialist Job at Eurofins, Lancaster, PA

  • Eurofins
  • Lancaster, PA

Job Description

Eurofins seeks an entry-level Business Support Specialist to provide technical support for in-house applications, manage user inquiries, and assist with system administration. The role involves troubleshooting, documentation, and collaboration with development teams in Lancaster, PA.

Responsibilities

  • Respond to and resolve user inquiries for in-house applications
  • Monitor and implement administrative changes within systems
  • Troubleshoot application issues with cross-functional teams
  • Document support processes, FAQs, and system updates
  • Provide end-user training on application functionality

Requirements

  • Associate's degree in life sciences, computer science, or related field
  • Authorization to work in the United States without sponsorship
  • Strong written and verbal communication skills
  • Problem-solving and troubleshooting abilities
  • Ability to learn new software systems quickly
  • Prior experience in systems support (preferred)

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