Job Description
About Calsoft Systems
Calsoft Systems is a gold partner of Microsoft Corp and a certified service provider for Microsoft products and services such as Dynamics 365 ERPs based in Los Angeles, New York, Chicago, Texas, Atlanta, Japan, China, Malaysia, UK and Mexico. Calsoft has been honored to work in partnership with Microsoft for over 25 years, combining their world-class solutions with our expertise to transform our customer’s businesses. Calsoft has been the award winner for Microsoft US Partner of the Year three times, selected among 10,000 partners in the United States. Calsoft’s focus is to solve business problems using world-leading technology. With over 1500 projects and a 95%+ Customer retention rate, Calsoft has perfected our approach for implementing and enhancing Microsoft products, Cargowise One, Cloud and Network Infrastructure, and custom development software.
Calsoft System is a certified B-corporation, a public benefit corporation dedicated to using business as a force for good and impacting the entire society and environment for good. Also, Calsoft System is a 100% ESOP (Employee Stock Ownership Plan) company, giving an employee benefit plan with workers' ownership interest in the company in the form of shares of stock.
Corporate website:
Job Description Summary
This position is primarily responsible for providing implementation, support and maintenance of the technology components that comprise our client's network and infrastructure environments.
II. Job Responsibilities and Duties
Provide product and technical support for all versions of Microsoft’s core business applications (i.e. Windows, Office), as well as virtualization environments built on Citrix, Microsoft, and VMware.
Project implementation, and support services for Microsoft Server technologies (i.e. Windows Sever, SQL Server, SharePoint, Exchange, Active Directory, etc.).
Network monitoring and issue resolution for WAN and LAN connectivity, routers, firewalls, and other security products.
Perform tasks detailed in support tickets assigned, and document actions taken to resolve issues, client contact information, network diagrams, expenses, etc. in an efficient, professional and timely manner.
Interface with clients and vendors to implement projects and resolve technical issues to client satisfaction.
III. Knowledge, Skills and Abilities
Minimum Qualifications
Fluency in Japanese language reading, writing and conversation
Good knowledge of Windows Server and Desktop Operating Systems.
Ability to work remotely with limited supervision.
Must be able to relay technical information to clients with varying skill levels in a manner in which they can understand.
Desirable Qualifications
Experience with networking hardware, such as managed switches, routers, and firewalls.
Current technical certifications, such as MCSE, CCNA, or CCA.
Hands on technical experience and knowledge of LAN/WAN operations and protocols.
Ability to multi-task and adapt to changes quickly.
A keen ability to learn quickly and find resolutions to technical issues.
Analytical thinker with strong attention to detail.
IV. Others
Frequent travel to client site within Chicago area required with occasional overnight or extended stays depending on project requirements.
Maintain valid Driver’s License, adequate automobile insurance and personal use vehicle in reliable working order.
At Calsoft Systems, we believe our people are our greatest asset. As a certified B Corporation, we’re committed not only to business success but also to creating a positive impact for our employees, clients, and communities. Our benefits package is designed to support your health, financial security, career growth, and overall wellbeing.
Health & Wellness
Comprehensive coverage for medical, dental, and vision needs, with multiple plan options to fit your lifestyle.
Flexible Spending Accounts (FSAs) and Health Savings Accounts (HSAs) available for tax-advantaged savings.
Life and Disability Insurance (short- and long-term) provided to help protect you and your family.
Employee Assistance Program (EAP) and access to wellness resources to support your mental, emotional, and physical health.
Time Off & Work-Life Balance
Vacation & Sick Time – 16 combined days annually, plus 9 additional paid company holidays.
Volunteer Time Off (VTO) – 8 hours of paid time to give back to causes you care about.
Participation in company-wide volunteer opportunities, reflecting our values of service and impact.
Financial & Retirement Benefits
401(k) with Employer Match – Calsoft matches 100% of the first 3% you contribute and 50% of the next 2%, for a total potential 4% company match
Employee Stock Ownership Plan (ESOP) – build long-term wealth as a shareholder in the company
Pre-tax commuter benefits and other voluntary insurance options available.
Growth & Development
Training programs and learning opportunities to strengthen your skills.
Certification incentives – we provide reimbursement for job-related training and offer bonuses for achieving Microsoft certifications.
Career development support to help you learn, grow, and take on new challenges.
Our Commitment
As a B Corporation, we hold ourselves accountable to high standards of social and environmental performance, transparency, and accountability. By joining Calsoft, you’ll be part of a mission-driven team where your work makes a difference—and where your wellbeing is a priority.
Salary Range $50,000 - $75,000
Job Tags
Temporary work, Work at office, Remote work, Flexible hours, Night shift